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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. How can you change the nature of your conversation with your customers to successfully sell HP products?

A) Base your conversation on price.
B) Demonstrate the longer product lifecycle and finance options
C) Base your conversation around Big Deals.
D) Demonstrate the financial and IT value that customers will obtain from HP

2. Which ISVs and partners does HP collaborate with to give customers the edge that they need?

A) Microsoft, Oracle, and Sage
B) Autodesk, Adobe, and ArcGIS
C) Sage, PeopleSoft, and Word
D) LANDesk. Excel and Arcserve

3. For which reason is the lack of portability a significant advantage for desktop PCs?

A) Flexibility
B) high performance
C) security
D) low TCO

4. A customer tells you that they have dropped their Notebook and need a replacement, as their hard drive is not working anymore which feature should you turn into a benefit for the customer?

A) HPDuraFinish
B) HP DisplaySafe frame
C) spill resistant keyboard
D) HP 3D DriveGuard

5. Why does HP routinely test over 300 different paper types from around the planet?

A) To rebrand them HP
B) To find out what the Recommended Monthly Print Volume (RMPV) will be
C) To check on the competition
D) To ensure that no matter where the customer buys their paper from, their printer will perform as reliably as possible

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