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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - ICPP contract upload process - Partner qualification and status - Contractual cartridge definition and usage |
| The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Base + Click and Level Pay models - Using the official cMPS pricing tool |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - HP channel partner program structure - EMEA MPS market overview - Positioning cMPS vs other MPS models |
| Audit and Control | 4% | - Contract compliance and auditing - Reporting and control procedures |
HP Selling HP EMEA cMPS Sample Questions:
Question 1
Which statement is true about a "cost per page" click pricing model?
A. The fixed costs in the contract are included in the base, and the variable costs are included in the click.
B. Tracking of pages printed is not important.
C. HP recommends not agreeing to a minimum number of pages per month
D. The customer pays a fixed amount per month regardless of the pages printed.
Question 2
Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)
A. A USB stick with an automatic assessment tool developed by HP
B. A hardware box full of tools for technicians
C. Access to the Channel Managed Print Services pricing tool
D. Dedicated SRCP code for special pricing on specific HP Supplies
E. Access to dedicated project management support
F. A list of customers to whom they can sell
Question 3
Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?
A. Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
B. The HP partner must use the pricing tool for contract calculation.
C. The HP partner can choose whether or not to adopt the tool.
D. Use of the pricing tool is mandatory for the first three deals in a month
Question 4
When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?
A. It is the partner's decision to select the financing company, and HP Financial Services is an option.
B. It is appropriate only when HP Superdome servers are included in the contract
C. It is appropriate if the contract contains more than 50% HP hardware.
D. It is always appropriate
Question 5
What is part of the HP imaging and printing hardware value proposition?
A. Recognized for world class reliability
B. Smallest product footprint form factor
C. Number 1 in sales volumes per product
D. Most new models introduced every year
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B |
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