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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Document Solutions Portfolio | 30% | - Document Management and Workflow Solutions - MFPs and Digital Sender Solutions - HP LaserJet and PageWide Products |
| Value Proposition & Customer Needs | 25% | - Security and Compliance Advantages - Identifying Business Requirements - Cost and Efficiency Benefits |
| Sales Strategy & Solution Design | 25% | - Post-Sales Support Overview - Matching Solutions to Workflows - ROI and TCO Analysis |
| Competitive Positioning | 20% | - Addressing Objections - Differentiators vs Competitors |
HP Selling HP Document Solutions Sample Questions:
1. What can IT departments provide to justify spending on new projects?
A) ROA analysis
B) ERPanalysis
C) SAP analysis
D) ROI analysis
2. What are the benefits of an HP document solution sale to both you and your customer?
A) increased sales of printers and a great deal for the customer
B) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
C) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
D) increased sales of MFPsand greater customer satisfaction
3. What are the elements that make up the Infrastructure category of the HP document solutions strategy?
A) job accounting, device management and asset management
B) enterprise-wide printing, printing outsource infrastructure, network security and document distribution
C) content capture, forms automation, LANFax and HP output management
D) security,HP Universal Print Driver, host printing, device extension and hardware
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B |
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