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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A) Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
B) Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
C) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.
D) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.

2. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

A) Enable My Domain
B) Install NPSP
C) Ensure Volunteers for Salesforce is properly configured
D) Ensure appropriate licenses are provisioned

3. A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

A) Lead, Account, Address, Campaign, Opportunity
B) Account, Address, Contact, Campaign, Opportunity
C) Opportunity, Campaign, Contact, Address, Account
D) Contact, Opportunity, Account, Address, Campaign

4. A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?

A) Use Account Soft Credits to credit the Donor Advised Fund
B) Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund
C) Use a GAU allocation to credit the donation to the Donor Advised Fund
D) Add an additional Account lookup field on the Opportunity for the Donor Advised Fund

5. The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000.
How should this be accomplished?

A) Add the Related List - Single Lightning component to the Opportunity Lightning page. Add a component visibility filter to display the Engagement Wan when the Opportunity Amount field is greater than 10,000.
B) Create a custom Lightning component that displays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.
C) Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.
D) Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.

Solutions: