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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What contributes to the consistent, high quality output from HP Color LaserJets and MFPs?

A) HP ColorSphere toner
B) HP Instant-on technology
C) bright white paper
D) finishing capabilities

2. What is most important to remember about both transactional and consultative sales?

A) You should minimize time spent with customers.
B) You should focus only on your margin.
C) You should focus on your customer's business problems.
D) You should focus primarily on volume of sales.

3. What is the benefit of original HP All-in-One LaserJet cartridges?

A) The ink in the cartridge cannot dry up.
B) They are designed to be refilled.
C) They are easy to use and install.
D) They are manageable via HP Web Jetadmin.

4. Which statement is true about initial contacts that occur between a customer and a business?

A) Most initial contacts are through a document.
B) Most initial contacts are face to face.
C) Most initial contacts occur during the day.
D) Most initial contacts result in a purchase.

5. How do people interact with a business document? (Select two.)

A) with curiosity
B) without emotion
C) consciously and unconsciously
D) by touch and sight
E) by smell

Solutions: