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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Automobile Insurance | 10% | - Mandatory and optional coverages - Provincial variations - Rating and policy issues |
| Topic 2: From Quote to Policy | 10% | - Policy structure and components - Quotation and binding authority - Policy issuance and delivery |
| Topic 3: The Application Process | 10% | - Completing applications - Duty of disclosure - Underwriting considerations |
| Topic 4: Communication and Service Skills | 8% | - Client communication - Policy changes and endorsements - Record keeping |
| Topic 5: Sales and Client Needs | 10% | - Risk identification - Client consultation - Insurance solutions |
| Topic 6: Insurance and the Intermediary | 10% | - Licensing and regulation - Roles of brokers and agents - Legal duties and ethics |
| Topic 7: Liability Insurance | 12% | - Commercial general liability - Legal liability concepts - Personal liability coverages |
| Topic 8: Property Insurance Wordings | 12% | - Coverages and exclusions - Common policy forms - Valuation methods |
| Topic 9: Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| Topic 10: Property Insurance Exposures | 10% | - Personal property risks - Small commercial property risks - Exposures and perils |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Which statement describes the reimbursement of voluntary medical payments under a personal liability policy?
A) The insured is required to provide written proof and medical documentation.
B) The third party will be reimbursed solely for direct damage to their property.
C) The injured party is required to prove that their injuries occurred as a result of negligence.
D) The insured and the third party must live in the same household for there to be payment.
2. What aspect of communication involves parties interpreting verbal and non-verbal cues?
A) Passive exchange
B) Matching
C) Active listening
D) Building rapport
3. An insurer issues a special clause on a property policy for a restaurant which denies coverage unless a sprinkler system is installed and active in the kitchen at the time of a fire loss. What type of clause has the insurer issued?
A) Requirement
B) Exclusion
C) Condition
D) Subscription
4. What must an intermediary remember when using a valuation guide to calculate the replacement cost for a dwelling?
A) There will be increased costs to repair or replace luxury or custom dwellings.
B) There is no substitute for an on-site inspection by the intermediary.
C) The mortgage value may be less than the cost of replacing the building.
D) The tool used by each insurer would provide the exact same calculation.
5. Which additional coverage is not typically available for personal-lines risks, although it is often provided at an additional charge for commercial risks?
A) Flood insurance
B) Renovation and remodelling endorsement
C) Identity theft insurance
D) Specialized motor vehicle endorsement
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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