Free Architect Exams Plat-Arch-205 Ultimate Study Guide (Updated 81 Questions)

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NEW QUESTION # 35
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.
How is this accomplished?

• A. Criteria based Sharing Rule on Case that shares to the Role Manager and above when a custom field Assigned Agent (subject of the complaint) is not blank.
• B. Case is owned by the subject of the complaint, so their manager in the role hierarchy can access the record. CRED permission are removed on Case so the agent cannot read the case record.
• C. Trigger on Case ta lookup and share to the manager of an Assigned Agent custom field (the subject of the complaint) using Apex Managed Sharing.

Answer: C

NEW QUESTION # 36
Universal Containers implemented Sales Cloud and requested that sales agents have access to products and prices the company sells, and to be able to create opportunities for its customers.
What should the organization-wide defaults be for pricebook?

• A. View
• B. Use
• C. Public Read-Only

Answer: B

NEW QUESTION # 37
Which option can be selected to share data when creating a sharing rule?

• A. Profiles
• B. users
• C. Roles

Answer: C

NEW QUESTION # 38
Which method should be used to grant an unrelated group of users access to a set of records?

• A. Role Hierarchy
• B. Sharing Sects
• C. Public Groups

Answer: B

NEW QUESTION # 39
Universal1 Containers (UC) is a non-profit organization with more than 20,000,000 members (donors). UC decided to assign those accounts to donations reps based on their regions. Donations reps ended up owning more than 50,000 donors each. The donation reps started to see significant degradation of the system performance.
What is the reason for this problem?

• A. The donations reps' access to the assigned accounts is wrong.
• B. Salesforce sharing recalculation kicked off.
• C. There is an Account ownership data skew problem.

Answer: C

NEW QUESTION # 40
Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need to use the community to see closing opportunities assigned to their distributor for delivery.
Which license recommendation will meet distributor needs?

• A. Customer Community
• B. Partner Community
• C. Customer Community Plus

Answer: B

NEW QUESTION # 41
Which advanced tool should Salesforce enable for large-scale Role Hierarchy realignments?

• A. Partitioning by Divisions
• B. Granular Locking
• C. Skinny Table Indexing

Answer: B

NEW QUESTION # 42
Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change.
How should an architect help UC improve sales reps' productivity?

• A. Create a permission set with View All Data and assign to supporting users.
• B. Leverage default Account team.
• C. Create a criteria based sharing rule to grant access to other users.

Answer: B

NEW QUESTION # 43
Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment.
How should the admin troubleshoot this issue?

• A. View Field Accessibility in the Object Manager.
• B. Run a Who Sees What report, filtering on Account.
• C. Leg in as 3 user and check several accounts to isolate the problem records.

Answer: A

NEW QUESTION # 44
Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunities. UC has noticed that fields with Field-Level Security permission of Read-Only on certain users' profiles are being updated by this class.
How should the architect fix this problem?

• A. Add the With Sharing keyword to the class.
• B. Put the code in an inner class that uses the With Sharing keyword.
• C. Use the IsUpdateable() Apex method to test each field prior to allowing update.

Answer: C

NEW QUESTION # 45
Universal Containers (UC) is looking to expand its delivery capabilities through a network of distributors that use a Partner Community license. UC employees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read-Only.
Which approach should an architect recommend to limit the records a distributor can see?

• A. Set the External OWD to Private for the Delivery object.
• B. Create a criteria-based sharing rule to grant access to the distributor.
• C. Create an ownership-based sharing rule to grant access to the distributor.

Answer: A

NEW QUESTION # 46
A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer service representatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible.
What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?

• A. Create a separate button "Edit in Mobile", which opens a custom lightning component that will allow field consultants to add an image. No change required for desktop users.
• B. Use Lightning Component as an override for "Edit" action on lightning experience allowing image capture feature. Detect the form factor of the device and redirect the user to the default not overridden view.
• C. Use Lightning Component as an override for "Edit" action on mobile view allowing image capture feature. No Change required for desktop users.

Answer: B

NEW QUESTION # 47
Universal Containers would like to control access to records and objects according to the following business requirements: Sales users can view all account records but only edit their own records. Sales managers can view all account records but only edit records of their team. Service users can view all account records that are not marked with a RecordType of Prospect.
Which organization-wide default configuration should an architect recommend to fulfill these requirements?

• A. Public Read/Transfer
• B. Public Read Write
• C. Private

Answer: C

NEW QUESTION # 48
Universal Containers created a public group with certain sales engineers to help on complex deals, as well as a sharing rule to grant access to these opportunities. The Opportunity organization-wide default is Private.
What is the impact of these sharing settings?

• A. Subordinates of managers who have sales engineers in the public group will also have access to these records.
• B. Other sales engineers who are in the same Role Hierarchy as the sales engineers of the public group will also have access to these records.
• C. Sales engineers and their managers in the Role Hierarchy will also have access to these records.

Answer: C

NEW QUESTION # 49
Universal Containers (UC) would like to store an encryption key within Salesforce for use in Apex code, but it does not want users to be able to see this confidential key. Users require the view setup permission.
How can UC securely store the confidential key?

• A. Create a protected custom metadata type that stores the encryption key. Package the protected custom metadata type with its associated records in an unlocked package. Install the package in the production org.
• B. Create a custom metadata type that stores the encryption key. Make sure that only the admin profile has access to the custom metadata type so that end users cannot access the encryption key.
• C. Create a protected custom metadata type that stores the encryption key. Package the protected custom metadata type with its associated records in a managed package. Install the package in the production org.

Answer: C

NEW QUESTION # 50
Which method should be used to grant access to an unrelated group of users?

• A. Sharing Sets
• B. Role Hierarchy
• C. Public Groups

Answer: B

NEW QUESTION # 51
Sales operations at Universal Containers (UC) wants to create list views to filter opportunities for certain geographies.
How should UC hide list views that are not relevant to an individual user since there will be more than SO list views?

• A. Share the list views with the appropriate public group.
• B. Share the list views with the appropriate individual users.
• C. Share the list views with the appropriate queue.

Answer: A

NEW QUESTION # 52
To grant Universal Containers sales managers access to shipment records properly, it was necessary to leverage Apex managed sharing. The IT team is worried about improper access to records.
What should an architect recommend to mitigate this risk?

• A. Use isSharesble keyword in Apex classes to assure record visibility will be followed.
• B. Use isAccesible keyword in Apex classes to assure record visibility will be followed.
• C. Use runAs system method in test classes to test using different users and profiles.

Answer: C

NEW QUESTION # 53
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