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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Configuration & Administration | 30% | - SAT commands and system parameters - IP endpoints, DCP, and SIP devices - Media gateways and circuit packs - Trunk groups, signaling, and call routing |
| Features, Protocols & Interoperability | 15% | - Integration with Session Manager and third-party systems - Encryption and security settings - SIP, H.323, and DCP protocols - Shuffling, hairpinning, and media management |
| Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - System Platform and WebLM licensing - Software installation and upgrade procedures - Server platforms and templates - Survivable remote and duplex configurations |
| Maintenance, Monitoring & Troubleshooting | 10% | - Gateway and endpoint troubleshooting - Backup and restore procedures - Alarm monitoring and logging - Common fault isolation and resolution |
| CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - Mailbox and user provisioning - Voice mail features and call coverage - CM Messaging server installation |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
A small enterprise customer needs 450 SIP /H.323 users. Which CM 6.0 template will be the most economical solution?
- A. CM_Simplex
- B. CM_onlyEmbeded
- C. CM_Duplex
- D. CM_survRemote_Embeded
Correct Answer: B 🗳️
A customer has selected Avaya Aura CM_survremote_embedded template.
Which Avaya server should be used?
- A. S8510Server with 8GB RAM
- B. S8730 Server 8Gb RAM
- C. S8800 Server
- D. S8300D Server
Correct Answer: D 🗳️
A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]
- A. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
- B. Verify that the TN2602 Media resources circuit pack has the correct IP settings.
- C. Set a static IP address on a laptop and see if the server can be pined
- D. Verify that the processor Ethernet mode is enabled in the Server.
Correct Answer: A,B 🗳️
When configuring a G450 Media gateway, which two port settings must be set? (Choose two)
- A. Auto-negotiation enabled
- B. 100 MB port speed
- C. FTP Server
- D. Full Duplex
Correct Answer: B,D 🗳️
Which statement describes how the licensed mailboxes are enabled on a communication manager messaging application 6.0?
- A. Mailboxes are enabled in the system Parameter features form.
- B. Mailboxes are enabled in the communication manager 6.0 license file.
- C. Mailboxes are enabled by default.
- D. Mailboxes are enabled by a separate license that needs to be generated anddeployed.
Correct Answer: D 🗳️
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