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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Systems and Infrastructure Management | - Infrastructure components and lifecycle - Operations and maintenance management |
| Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
| IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Information Security and Risk Management | - Risk assessment fundamentals - Security policies and compliance |
| IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
WGU Information Technology Management QGC1 Sample Questions:
1. Which business layer determines which products or services are being sold and to whom?
A) Strategy
B) Operating
C) Systems
D) Corporate
2. Which type of malware disguises itself as legitimate software to gain access to systems?
A) Keylogger
B) Rootkit
C) Spyware
D) Trojan horse
3. Which cybersecurity method prevents unauthorized users from accessing readable data?
A) Data masking
B) Access control lists
C) Encryption
D) Steganography
4. What is the purpose of project communication management?
A) To ensure the right people receive the right information
B) To define quality standards for deliverables
C) To monitor risks that could affect communication
D) To document who is responsible for tasks
5. What is a global workforce trend that will impact IT leaders?
A) Increasing demand for highly skilled professionals in specialized fields
B) Decreasing reliance on technical roles due to automation
C) Decreasing emphasis on specialized education and training
D) Growing demand for service-oriented employment opportunities
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
