About Salesforce CRT-211 Exam Braindumps
Introduction to Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
The Salesforce-CRT 211 exam is a competency-based certification exam that recognizes your knowledge of next-level techniques to administer and manage Salesforce's CRM capabilities through guided scenarios, lecture, and discussion.
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Prerequisites for CRT 211 Exam
There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.
How much Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam Cost
The price of the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam fee is 200 USD and retake exam fees is 100 USD plus local taxes.
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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Territory Management
- Restricting and Extending Object, Record, and Field Access
- Determining Appropriate Sharing Solutions
- Data Relationships
2. Automation, Change Management, and Auditing
- Sandboxes
- Change Management Options
- Auditing and Monitoring
- Deployment Tools
3. Analytics and Data Management
- Creating Reports
- Dashboards
- Report Types
- Data Quality Features and Policies
4. Sales, Service, and Content Applications
- Service Cloud Console Toolkit
- Forecasting
- Products, Price Books, Schedules, and Quotes
- Entitlements
- Salesforce Knowledge
- Content Management
5. Customization: Fields
- Work with page layouts
- Create selection fields: picklists and lookups
- Administer standard fields
- Work with record types and business processes
- Create formula fields
- Create new custom fields
- Maintain data quality
6. Managing Data
- Back up data with a weekly export
- Mass transfer records between users
- Import new records using import wizards
- Mass delete records
- Keep records up to date with Data.com and social accounts and contacts
- Update existing records with the data loader
7. Reports and Dashboards
- Summarize report data with formulas and visual summaries
- Create new reports with the report builder
- Build dashboards
- Run and modify reports
- Filter reports
- Print, export, and email reports
8.Automation
- Set up workflow rules and Process Builder
- Automate leads and cases
- Manage email administration
9. Managing the Support Process
- Understand the Salesforce Console
- Automate the support process
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
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Salesforce CRT-211 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Data Visualization and Sharing - Reports and Dashboards - Advanced Reporting Features |
| Data Management | - Data Governance and Archiving - Data Import and Export Tools - Data Quality and Duplicate Management |
| Security and Access | - Permission Sets and Field-Level Security - Organization-Wide Defaults and Sharing - Role Hierarchy and Profiles |
| Sales and Service Applications | - Automation in Sales and Service Processes - Service Cloud Features - Sales Cloud Configuration |
| Process Automation | - Flow Automation - Approval Processes - Workflow Rules and Process Builder Concepts |
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