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SAP C_C4HL2C_92 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead to Cash Process | >12% | - Key components, systems, and data models - Process variants and integration scenarios - Overview of Lead to Cash process flow |
| Topic 2: SAP C/4HANA Suite Benefits and Integrations | >12% | - Architecture and core components of C/4HANA - Integration between C/4HANA and other SAP solutions - Business value and use cases |
| Topic 3: SAP Customer Data Cloud Basics | 8%-12% | - Customer profile and consent management - Identity and access management - Data unification across CX solutions |
| Topic 4: SAP Sales Cloud Basics | >12% | - Quoting and sales process execution - Account, contact, and opportunity management - Positioning and role in Lead to Cash |
| Topic 5: SAP Marketing Cloud Basics | >12% | - Role in customer journey and Lead to Cash - Data flow and campaign management - Core features and segmentation |
| Topic 6: SAP Service Cloud Basics | 8%-12% | - Positioning within C/4HANA ecosystem - Integration with sales and commerce processes - Service management and support processes |
| Topic 7: SAP Commerce Cloud Basics | >12% | - Main modules and functionality - Positioning within C/4HANA and Lead to Cash - Integration points in end-to-end processes |
C_C4HL2C_92 Exam FAQ — Simulate, Schedule, Succeed on Your Terms
The official SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash outline defines 7 domains. The leading three are Lead to Cash Process (>12%), SAP Commerce Cloud Basics (>12%), and SAP Service Cloud Basics (8%-12%). The full list is in the topics section above, and ExamsTorrent's 90 practice questions cover each one.
No mandatory prerequisites; basic knowledge of customer-facing business processes and SAP CX solutions recommended Since requirements change over time, confirm the latest on the official SAP exam page before scheduling.
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The C_C4HL2C_92 exam is a SAP certification exam validating the SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash syllabus shown above. It belongs to these credential paths: SAP Certified Application Associate - SAP Sales Cloud, SAP Certified Application Associate - SAP Service Cloud, SAP Certified Application Associate - SAP Commerce Cloud Business User. Candidates in 2026 start with ExamsTorrent's 90 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
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SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash Sample Questions:
True or False: Segmentation filter data may come solely from C4HANA applications.
- A. False
- B. True
Correct Answer: A 🗳️
Which SAP Sales Cloud tools support sales representatives in the Lead-to-Opportunity stage?
- A. Lead Scoring
- B. Commissions overview
- C. Deal Finder
- D. Homepage dashboard
- E. Quote Management
Correct Answer: A,C,D 🗳️
On the Deal Finder, how can a Sales Rep convert a Lead to an Opportunity?
- A. By pushing the Release button
- B. By dragging it and dropping it to the right pane
- C. By assigning his name to it
- D. By assigning a task to himself
Correct Answer: B 🗳️
Which SAP Solutions compose the Customer Experience End-to-End process?
- A. SAP C/4HANA, SAP HANA, SAP Leonardo, SAP Fiori
- B. SAP C/4HANA, SAP S/4HANA, SAP Leonardo, SAP Analytics Cloud
- C. SAP C/4HANA, SAP S/4HANA, SAP Leonardo, SAP Fiori
- D. SAP C/4HANA, SAP ESP, SAP Leonardo, SAP Analytics Cloud
Correct Answer: B 🗳️
Which stages of the Lead-to-Cash processes are handled by C4HANA?
- A. Unidentified to Indentified Contact, Lead, Opportunity, Quote, Customer Order
- B. Customer Order, Contract Order Management, Fulfillment, Invoicing
- C. Customer Order, Contract Order Management, Invoicing
- D. Indentified Contact, Lead, Opportunity, Quote, Customer Order
Correct Answer: A 🗳️
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